Manal Meshal at MEBIS 2024

Putting Customers First in Banking by Manal Meshal, Ahli United Bank

FRIDAY NOVEMBER 15, 2024

Manal Meshal, Head of Customer Excellence & Change Management at Ahli United Bank - Bahrain, emphasized on the critical importance of putting the customer at the heart of every banking operation. She also highlighted how technology and AI play a pivotal role in breaking down departmental silos, fostering collaboration across teams, and creating a seamless, customer-focused experience.